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Payment Guides

Triple Crown Plus Payment Guides

Main banner of Triple Crown Plus platform highlighting entertainment and gaming experience

Secure and Fast Transactions

At Triple Crown Plus, we prioritize speed and security when it comes to managing your account funds. We have integrated the Philippines’ most trusted local payment providers to ensure that your transactions are smooth, seamless, and transparent.

This guide provides step-by-step instructions on how to Top Up (Cash In) and Transfer Funds (Cash Out) using our supported methods.

GCash is the most popular payment method on our platform due to its instant processing and ease of use.

How to Top Up (Cash In)

  1. Log In: Access your Triple Crown Plus account and navigate to the “Wallet” or “Cashier” section.
  2. Select GCash: Choose GCash from the list of payment options.
  3. Enter Amount: Input the amount you wish to add.
  4. Secure Redirect: You will be redirected to the secure GCash payment portal.
  5. Authorize: Enter your GCash mobile number, the OTP (One-Time Password) sent to your phone, and your 4-digit MPIN.
  6. Confirm: Review the details and click “Pay.” The funds should reflect in your account instantly.

How to Cash Out

  1. Go to Withdrawal: Navigate to the “Cash Out” or “Withdrawal” tab in your Wallet.
  2. Bind Account: If it is your first time, you must link your GCash number. Ensure the account name matches your registered profile name.
  3. Request Transfer: Enter the amount and confirm the request.
  4. Wait for Notification: Most transactions are processed within 5-10 minutes. You will receive an SMS from GCash once the funds are credited.

Important Note: Always check if GCash is undergoing scheduled maintenance, as this can cause delays.

Method 2: Maya

Maya is an excellent alternative for users who prefer a digital bank interface.

How to Top Up (Cash In)

  1. Select Maya: In the Wallet section, choose Maya as your payment method.
  2. Input Details: Enter the desired amount.
  3. Login to Maya: You will be prompted to log in to your Maya account securely.
  4. Confirm Payment: Verify the transaction details and complete the transfer. Funds are credited instantly.

How to Cash Out

  1. Select Maya for Payout: Choose Maya in the Cash Out section.
  2. Verify Details: Ensure your linked mobile number is correct.
  3. Submit Request: Confirm the transaction. Processing typically takes between 5 to 15 minutes.

Method 3: Local Bank & Crypto (USDT)

For larger transactions, we also support direct bank transfers and cryptocurrency.

  • Bank Transfer: Supported banks include BDO, BPI, Metrobank, and UnionBank. Processing times may vary depending on banking hours (usually 30 mins to 1 hour).
  • USDT (TRC20): Ideal for users who value privacy and stability. Transactions are processed on the blockchain and are typically completed within minutes.

Processing Times & Fees Overview

We strive to keep transaction costs low and speeds high.

MethodTop Up SpeedCash Out SpeedFees
GCashInstant5 – 15 MinsFree*
MayaInstant5 – 15 MinsFree*
Bank Transfer10 – 30 Mins30 Mins – 2 HoursVaries by Bank
USDTInstant – 10 Mins10 – 30 MinsNetwork Fee

*Note: While Triple Crown Plus does not charge fees, standard limits or minimal charges from the payment provider (GCash/Maya) may apply depending on your account verification level.

Troubleshooting Common Issues

Encountering a delay? Check these solutions before contacting support.

1. Funds Not Reflecting

  • Check Reference Number: Always save a screenshot of your payment receipt (Ref No.).
  • Wait 10 Minutes: Sometimes, network congestion can cause a slight delay.
  • Contact Support: If the funds are not visible after 15 minutes, send your Reference Number to our 24/7 Live Chat support.

2. Transaction Failed

  • Insufficient Balance: Ensure your GCash/Maya wallet has enough funds.
  • Limit Reached: Check if you have exceeded your daily transaction limit set by your e-wallet provider.
  • Maintenance: Check our News Page or your e-wallet app for maintenance announcements.

3. “Bound Account” Error

  • To ensure security, you can only withdraw to an account that matches your registered name. If you need to update your details, please contact customer service for identity verification.

Need More Help?

If you are unsure about any step, our support team is ready to guide you through the process.

Contact Support | Go to Game Lobby

Page Last Updated: November 27, 2025