Main banner of Triple Crown Plus platform highlighting entertainment and gaming experience

Contact Support

Contact Support & Help Desk

Main banner of Triple Crown Plus platform highlighting entertainment and gaming experience

Dedicated Local Support

At Triple Crown Plus, we pride ourselves on providing a support experience that is fast, friendly, and efficient. We understand that when you have a question about your account or a transaction, you want answers immediately.

Our support center is based in Metro Manila and operates 24 hours a day, 7 days a week. Our team consists of real people—not just bots—who are fluent in both English and Tagalog.

Contact Channels

Choose the method that best suits your needs.

This is the fastest way to get help. Best for login issues, payment inquiries, or general questions.

  • How to Access: Click the floating “Chat” icon located at the bottom right corner of the website or app.
  • Response Time: Typically under 1 minute.
  • Availability: 24/7

2. Email Support

Best for submitting documents for verification, detailed complaints, or partnership inquiries.

  • Email Address: support@triplecrown.plus
  • Response Time: Within 24 hours.
  • Language: English / Tagalog

3. Official Social Channels

Follow us for updates, but for account-specific issues, please use Live Chat for security reasons.

  • Telegram Channel: @TripleCrownPlus_Official

Before You Contact Us

To save you time, we have compiled answers to the most common issues in our Help Center. You might find your solution here instantly.

How to Submit a Support Ticket

If you need to send us an email or use the offline ticket form, providing the right information helps us resolve your issue faster.

Please include the following details in your message:

  1. Username: Your registered Triple Crown Plus ID.
  2. Issue Category: (e.g., Deposit, Withdrawal, Game Error, Login).
  3. Description: A clear explanation of what happened.
  4. Proof (Optional): Screenshots of the error message or the GCash/Maya transaction receipt (Reference Number).

Note: Never share your password or MPIN with support agents. We will never ask for them.

Escalation & Feedback

We strive for excellence, but if you feel your issue was not handled correctly, you may request to escalate your ticket to a Team Leader. We value your feedback as it helps us improve our training and services.

Page Last Updated: November 27, 2025